[Resolved] CraftsVilla.com — Horribly cheap saree sent

Jyothi Nagesan

from Delhi, Delhi

Website:

www.craftsvilla.com

I had ordered a saree on craftsvilla and today i received only 6 yards of net which cannot be worn by any decent lady... It is nonsense and i shelled out rs.1490/- for this junk which may not cost them 200/- also in cost.
I am shocked that such a fraud is practiced by so called best online ethnic store.
When i tried to create a return/refunds online on their webpage - nothing was available to file and post a return request.
I received the piece only now-12/04/2017 at 3 pm...
I want my money back and helplessly i sent a return request mail to the customer care.
Dr. Jyothi mudigonda
Kl university
Dean & professor.

Order id :[protected]
Shipped
Details
Shipment 1 :[protected] items)
Placed on tue, 4th apr, 2017

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May 20, 2017

Complaint marked as Resolved

Verified Support

Apr 19, 2017

CraftsVilla.com Customer Care's response Hi Jyothi,

We are sorry that the product was not able to meet your expectations.

Shipment #[protected]

We kindly request you to email us the necessary bank details at [protected]@craftsvilla.com for us to process your refund against the order amount.

Regards,
Craftsvilla Happiness Team