[Resolved] CraftsVilla.com — I have waiting for my refund from past 1 month

Surbhe Shaw Ray

from Bengaluru, Karnataka

Address:	560047
Website:	www.craftsvilla.com

My order no is[protected], and i have not received my refund from past 1 month.
Every time i call customer care they mention it will be done within 7 working days... And like a fool i have been waiting for past 1 month and then again after 7 days i keep calling cutomer care.
A different cc person pick and again promises for refund in 7 days
Ridiculous and enough of it.

I want my amount back...
Just because i trust craftsvilla word dont play with it everytime.

Regards
Surbhe

Was this information helpful?

No (0)

Yes (0)

Jul 8, 2017

Complaint marked as Resolved

Verified Support

Jun 07, 2017

CraftsVilla.com Customer Care's response Dear Surbhe,

Sorry for the delay in credit.

Shipment #[protected]

As per our records, we have processed your refund against the order amount. Hence, we request you to check with your bank within 4-5 business days.

Reach us for further assistance.

Regards,
Craftsvilla Happiness Team