[Resolved] CraftsVilla.com — Non delivery of 0rder booked through aramex. aramex awb.[protected] | |||||
I have made an online purchase through craftsvilla.. Order no.[protected]., craftsvilla booked the same through aramexfor delivery.. While tracking i found it reached trivandrum. But everyday iam receiving a message your courier is out for delivery and get ready the amount for delivery., but till today no one came to my house for delivery the courier booked with awb [protected].. Everyday evening iam getting a message nobody in the house so delivery shifted to another working day. I am always in my house and waiting for them.. While i made a call to aramex office in trivandrum the person took the phone asked me to make a complaint to craftsvilla. He told he cannot help me anyway. So please do the needful urgently. Yours sincerely Ignatius vijayan Was this information helpful? | |||||
Oct 24, 2016 Complaint marked as Resolved Verified Support Sep 21, 2016 CraftsVilla.com Customer Care's response Hi Ignatius, We're extremely sorry for the inconvenience caused to you all this while. Shipment #[protected] We're coordinating with our logistics partner to ensure that the matter is resolved. Regards, Craftsvilla Happiness Team Verified Support Sep 23, 2016 CraftsVilla.com Customer Care's response Hi Ignatius, Apologies ! Shipment #[protected] As per our conversation, we have forwarded your number to the concern logistics partner for coordination. Please reach us for further assistance. Regards, Craftsvilla Happiness Team | |||||
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Mohammed Nadeem Shah
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Aramex India Pvt. Ltd., India Regional Office
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