This is in the refrence to my order number[protected] &[protected] from craftvila.Com i had canceled the order on 20-07-16, but the refund amount is still not credit in my a/c. I spoke to your representative she asked me to send my bank statement. I did same but they did not reply, their customer service is pathetic, never connected. Representatives reireted...
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Apologies !
Shipment #[protected] & #[protected]
We request you to reply to the email sent by our representatives for us to initiate the refund.
Regards,
Craftsvilla Happiness Team