[Resolved] CraftsVilla.com — online ordered but no mail confirmation

[email protected]

from Salem, Tamil Nadu

Website:

www.craftsvilla.com

I have done yesterday one transaction to buy one suit and online the amount debited from my net banking but no email confirmation i or any confirmation i got yet. What type of service u r giving???. Just taking customer money n giving no confirmation. We are not millionaire like u people amount which is debited is 1519. Get it done as soon as possible.

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Jan 18, 2019

Complaint marked as Resolved

Dec 18, 2018

Updated by [email protected] Phone no of mine is [protected] in which u can contact

Verified Support

Dec 18, 2018

CraftsVilla.com Customer Care's response Hi Shalini,

Thank you for sharing your concern.

We are coordinating with our concerned team. Once we will get confirmation from our operation team, we will get back to you.

Regards
Team Craftsvilla

Verified Support

Dec 18, 2018

CraftsVilla.com Customer Care's response Dear Shalini,

Your order has been placed successfully. Your order is being processed. The estimated time of delivery is within 7 working days, orders get shipped within 5 days from the Seller’s warehouse. You will receive an email with the courier tracking details, once it is shipped. We always ensure that we will keep delighting you with our products and services.

Regards
Team Craftsvilla