[Resolved]  CraftsVilla.com — Product Quality

Address:Thane, Maharashtra, 401202

We had ordered for banglori black colour lehangha style suit against the order umber[protected], our opinion against the product we thought it would be ready-made but turned up to semi stitched which was not to out expectations and no where it was mentioned that it will be semi stitched either. The quality of the product is also very dull another let down. I hereby attached the snap shot of the dress and the invoice copy for your reference, I spoke to customer care number they kind of least interested in talking the process of easy returns was least attentive, finally got to know the refund can be done within a weeks time hoping that will done at the mentioned time or even before is highly appreciated.
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Jan 22, 2017
Complaint marked as Resolved 
Verified Support
Dec 19, 2016
CraftsVilla.com Customer Care's response
Hi Roja,

We deeply apologize for the inconvenience caused to you.

Shipment #[protected]

Request you to please check your registered email inbox for further communication.

Regards,
Craftsvilla Happiness Team
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