[Resolved] CraftsVilla.com — Refund not received for my orders nos.[protected],[protected],[protected] which were reveresely picked.

annie_123

from Okha, Gujarat

Address:	Rajkot, Gujarat, 360005
Website:	craftsvilla

I had ordered for three gowns under orderno.[protected],[protected],[protected]. Since the quality of the cloth was not according to the specifications. Therefore i wanted to return it and after great effort the representative arranged for a pickup. However, i haven't got any confirmation about when i will get my refund for rs. 3506 (For three gowns) inspite of providing my bank details etc. On the mail address of craftsvilla. Gowns). Therefore, please help me in securing my refund. Thks annie jeejo.

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Sep 13, 2016

Complaint marked as Resolved

Verified Support

Aug 11, 2016

CraftsVilla.com Customer Care's response Hi Annie,

Apologies for the inconvenience caused to you.

Shipment #[protected] #[protected] #[protected]

We would like to inform you that we can refund you once the seller notifies us of the receipt of the return item, We will credit the amount back to you within 10-15 business days.

Regards,
Craftsvilla Happiness Team