[Resolved]  CraftsVilla.com — Refund not recieved till now, its been 1.5 months

Address:411001
Website:www.craftsvilla.com

Order no[protected]
Transaction of rs.1048 happened on 26th nov which failed due to issue in their site. Called them so many times. Everytime I get same answers but they do not do anything. They do not bother to response the emails as well. Pathetic customer service. I dont know what to do now to get my refund. Its too late that bank person can also not help me.
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Feb 24, 2017
Complaint marked as Resolved 
Verified Support
Jan 12, 2017
CraftsVilla.com Customer Care's response
Hi Aarfa,

We're extremely sorry to hear your experience with us.

Order #[protected]

As per our telephonic conversation, we're closely following up on this to ensure it is sorted out and we'll keep you posted with the refund status.

Regards,
Craftsvilla Happiness Team
Verified Support
Jan 20, 2017
CraftsVilla.com Customer Care's response
Hi Aarfa,

Apologies for the inconvenience caused.

Order #[protected]

As per our records, we have refunded the amount hence we request you to check with your bank for the same.

Regards,
Craftsvilla Happiness Team
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    Shop No 21, 1st Floor, Centrium, Kandivali East, Lokhandwala Complex, Mumbai, Maharashtra, India - 400101
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