[Resolved]  CraftsVilla.com — Refund of 669/-

Address:Bangalore Urban, Karnataka, 562125
Website:Www.craftsvilla.com

I received a product that I did not order. Product was picked after several follow up. Now I'm waiting for my refund since one month and no response. They're not even responding to my emails. Never expected Craftsvilla to be so pathetic. Although it's not a huge amount, it does count my trust on a company. I trusted you and ordered but you are a worst company I have ever seen. I need my money back at any cost. Craftsvilla, have some decency to reply to emails sent. Stop repeating like parrots. Come on take some action if you want to survive in the market.

John Mathews
[protected]
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Apr 11, 2017
Complaint marked as Resolved 
Verified Support
Mar 06, 2017
CraftsVilla.com Customer Care's response
Hi John,

We understand the disappointment and apologize for the same.

Shipment #[protected]

We're getting this checked with our concerned team and we'll keep you posted with the status.

Regards,
Craftsvilla Happiness Team
Complaint comments 

Comments

Craftsvilla team is real parrot what they do is just copy and paste the same line to all we apologize for the issue and keep you posted, but they won't keep customer posted and never fill the pain and disappointment of customer otherwise you won't need to apologize for it... Craftsvilla slogan should be (We make your shopping experience worst, please accept our apology for the same...

Craftsvilla happiness team
(we are happy because we eat your money)

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