CraftsVilla.com — regarding refundable of money

Dear Team Craftsvilla, This is with respect to a SUIT I purchased at craftsvilla. Color: WHITE . The SUIT I ordered was with such high hopes. It was such a beautiful piece of SUIT in the pictures. On receiving the SUIT, I am extremely disappointed with the product. The material is horrible and size is not perfect with the yellow dots on it and is not at all stitched properly . The SUIT looks second hand. Old and dilapidated. Your images were just misleading. The final product and image had no similarities at all. This email is to inform you that you need to take back the product immediately. Otherwise I'll complain to RTI regarding this . Contact me as early as possible. Details given below:

Archna Bhola
Order no. [protected]

2nd reminder for u

Dear Team Craftsvilla, This is with respect to a SARI I purchased at craftsvilla. Color :ORANGE AND PINK . The sari I ordered was with such high hopes. It was such a beautiful piece of sari in the pictures. On receiving the sari, I am extremely disappointed with the product. The material is horrible. The sari is looks second hand. Old and dilapidated. Your images were just misleading. The final product and image had no similarities at all. This email is to inform you that you need to take back the product immediately. otherwise i comp lent to RTI .
pls contact me as early as possible.

Poor quality

order id : n/a shipment number :[protected] i got delivery of heena khan exclusive anarkali suit but quality is not good that, s why i want to return it and need refund .