CraftsVilla.com — Regarding Return of Order and Refund

Address:	400101
Website:	www.craftsvilla.com

Order ID:[protected] and[protected]
I had ordered a couple of sarees from Craftsvilla which turned out to be very different in color, quality and design from what is displayed in the picture gallery. I immediately initiated a return with ticket id -1144879. Its been over 6 days, I got no call or email from Craftsvilla or the dealer regarding the return. I called there customer care which turns out be be different number than displayed on the website. This customer care IVRS system disconnects the call the moment you choose the option for return or refund.
I totally do not trust these people [Craftsvilla] to be fare and honest with the customers and fear if there would be an actual return and refund happening. I request people to refrain from buying anything from Craftsvilla. I am sure you would be disappointed . I bet Craftsvilla will suck big time if they continue to fool around with customers.