[Resolved]  CraftsVilla.com — Saree 2

Address:Bareilly, Uttar Pradesh, 243003

Mene ek saree order ki thi jo bilkul waisi nhi thi jesiki pic me thi upar se quality b bekar thi ab me apna order wapas krna chati hu pls kindly give my money back my order no.[protected] me bhut nirash hu phli bar hi online shopping ki thi mene 😔
Pls rly soon
Pls kindly return your order and give my money back
craftvillase jo saree order ki thi vo rs 2600 ki thi deepika wali
Ab craftvilla pr order kaise return kre pata nhi call ki to call b nhi lag rhi samjh nhi arha ki order wapas krke paise kaise milenge
Please help me out sir please
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Nov 18, 2016
Complaint marked as Resolved 
Verified Support
Oct 18, 2016
CraftsVilla.com Customer Care's response
Hi Arisha,

Extremely sorry to hear your experience with us.

Shipment #[protected]

Please check your email inbox for further communication.

Regards,
Craftsvilla Happiness Team
Complaint comments 

Comments

Dont worry Arisha,
i have experience the same issue with them...lot of hassle in returning there product...called so many times...mailed so many times...then send them there product...by urself...they will not going to pick up your product and you have to shell out your money for even courier and what will they do ...will give u 100 rs coupon for which u even spend thousand of money to cash that coupon..as u wont b able to purchase anything from that 100rs...worth and without paying the shipment amount...so stupid of them !!!
...and wait...wait...wait...wait...till u get ur refund...even i[censored] prepaid them..still following up for my refund...i purchased the product on 11 sep...and till 18th oct. no refund...worst online shopping experience...never ever recommend ...
CraftsVilla.com Customer Care's response, Oct 25, 2016
Verified Support
Hi Shilpa,

We're extremely sorry to hear your unplesant experience with us.

Please share your order details with us to further look into the issue and resolve the matter.

Regards,
Craftsvilla Happiness Team

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