[Resolved] CraftsVilla.com — Shipment no[protected] refund | |||||
I have order anarkali suit dated 01.03.17 with shipment no[protected] on prepaid. And same day i cancelled my order after prepaid. So within 15 day should be refunded in my account. But non revert in back till date may 17. According to your team refund fed on 25th march 17. But i have provide u a my account statement from 25 march 17 to till date there is no revert andafter checking my account statement your support team it there. Is no refund back. He takes 24 hr to short out the problem but there's no output got. I have suffered from last two month but nothing is going on. How many time i called and mailed you but satisfactory feedback not given by your support time. I ask you how time taken for refund. Such a too bad experience for me. Is your site never give any refund for this type of cases. I also see bad feedback from customer. Was this information helpful? | |||||
Jun 13, 2017 Complaint marked as Resolved May 12, 2017 Rita Khullar's response I want to return my order no.[protected] dtd. 11-05 -17 by Aramex / International kurti 33280 pink seller SkU as it's stitching & lining is of inferior quality also size is not fitted front neck cutting is very high so I want to return it or want refund money .
Verified Support May 13, 2017 CraftsVilla.com Customer Care's response Hi Neelu, We sincerely regret the inconvenience caused. Shipment #[protected] As per our records we have already initiated the refund for the order amount. Hence, request you to please check with your bank once for the same and your registered email inbox for the refund details. Note:- For prepaid order, kindly check your account through which the payment was made. Regards, Craftsvilla Happiness Team May 31, 2017 Simmi Sudhi's response Deliverd very bad design and damaged Saree's. Refund our cash immideat.
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Comments
DeliverdVery bad design and damaged sarees.pls refund our cash.
CraftsVilla.com Customer Care's response, Jun 7, 2017
Verified Support
Hi Simmi,
Sincere apologies!
We request you to share your order details with us to assist you accordingly.
Regards,
Craftsvilla Happiness Team
Sincere apologies!
We request you to share your order details with us to assist you accordingly.
Regards,
Craftsvilla Happiness Team
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Dtd 11-05-17
We are sorry that the product was not able to meet your expectations.
Shipment #103652172
We request you to check your email inbox as our representatives have already replied to you on this.
Regards,
Craftsvilla Happiness Team