CraftsVilla.com — Torn Sari delivered by craftvilla

Address:

Sonipat, Haryana

From: UKG [mailto:[protected]@gmail.com] Sent: Tuesday, May 26, 2015 10:15 AM To: 'Craftsvilla' Subject: RE: [#244576] Replacement of Awesome fab printed Fashion Sari Dear Durgesh, I have already sent Sari to your given address via First Flight Couriers Ltd.[protected] is the consignment number ( A scan copy of return copy is attached). My Punjab National bank account number is [protected] IFSC Code: PUNB0767300. I have already sent courier without mentioning Order No. before your mail received at 04:20pm. My Shipment No. is [protected] With regards Umesh Kumar Gautam From: Craftsvilla [mailto:[protected]@craftsvilla.com] Sent: Monday, May 25, 2015 4:20 PM To: [protected]@gmail.com Subject: Re: [#244576] Replacement of Awesome fab printed Fashion Sari Hi Umesh Gautam, Thank you for your cooperation. Request you to send the received product back to the below address to the designer within 7 days and email us the courier tracking details once you dispatch the product. Once the designer receives the product back to the address, we can refund the full amount of order in your bank account. Please note that we shall give you a Rs.100 voucher for the return courier charges as per return policy mentioned on the website. Please mention the order number clearly inside and outside the parcel. Apologizes for the inconvenience caused. [protected] Durgesh 206, Ravija Plaza, Thaltej ahmedabad - 380059 [protected]@gmail.com [protected] Awaiting the following details from you for refund : **Return courier name - **Return courier Tracking number - (Optional) If you have a minute, please tell us about why you returned / cancelled your order by going to the below link. Your feedback will help us to serve you better. Click here to provide feedback Happy to serve you! Regards, Craftsvilla.com - The Marketplace to Discover India Facebook Twitter Blog Linkedin Ticket: http://craftsvilla.freshdesk.com/helpdesk/tickets/244576 On Sat, 23 May at 9:31 PM, Umesh Gautam wrote: Respected Sir, We have received one Awesome fab printed Fashion Sari Order #[protected] SKU Code MDURG[protected]/SI2P1263 worth Rs.549/- Transaction No.[protected] Shipment No:[protected] today via DTDC courier, but after opening the packet this Sari is torned from two places photos are attached for your kind perusal. The copy of invoice which was fixed on packet is also attached. You are requested to change this as soon as possible as we are filling we are cheated through online purchase. with regards Umesh Kumar Gautam H.No.3683, Sec 15 Part 3 Sonipat, Haryana, 131001 India T:[protected]