[Resolved]  CraftsVilla.com — want to return dress

Address:	Aligarh, Uttar Pradesh, 202002
Website:	[email protected]

I am shahnaz from aligarh, i ordered a dress from instagram blog named "stylish_drapes". I contacted them through whatapp no ([protected]) and the day i received that dress the next second i contacted them to return it, but they are not responding to my messages and call. Now they have blocked me.

Somehow i got the number of prem ([protected]) who is working in aligarh in courier company gave me pushpendra's no ([protected]) that he is dealing with customer complains, so might help me in this matter. He helped me only in giving me head office no ([protected]). I called them and with the tracking no he told me thats dress is from craftsvilla.

So further i talked to craftsvilla customer care and that lady told me that they want a proof and want a picture of bill, the email [protected]@craftsvilla.com she told me to contact i tried sending them the mail but i didnt got the same site.
I talked to so many people and all are giving me the next persons no and my problem is still unsolved.

Now its 7th day from deliverey and i want to return that dress. It is of poor quality and dress not exactly the same whatthey said to me. Its waste for me, i can neither keep it to give away to anyone. I am a student and i bought that of 1800 rs which is not less for me. Please help me in this matter and want that blog should be blocked as they are fake and cheating customers and after that ther are not responding.

I am sending the bill photograh with the complaint.

Email: [protected]@gmail.com