CraftsVilla.com — Worst customer service & undelivered goods

Address:400101
Website:www.craftsvilla.com

A site which royally screws your mental state of mind as it gives you the worst ever shopping experience with its excellent services that include
1. A customer care phone number for their very precious customers. Oh please don't be happy because when you call on the number their executives are always busy. ( may be they are busier than modi and obama or may be they are bigger than flipkart and amazon because they would treat you like a peice of and not pick up calls)

2. Being so busy... They will do you a favour by responding to your mails once in a while if they feel like .. But mail would consist no reply to ur actual enquiry .. Instead trying to be over smart they will reply as they want to. ( generally the reply is... " we have looked into matter .. We will do this and that and all crappy )

3. Its roughly been 10 days since my order has been placed and apparently today i come to know that my order has finally be accepted... Omg craftsvilla what a big favour u did by accepting my order after 10 days im highly obliged ! 😂

4. Sellers contact info:- oh this story is a great one again... The bloody sellers number is always out of reach ... Is he even alive.. Well crafts villa i know you guys are too big to give a damn to that probably thats why u had a talk with seller after i placed an equiry twice

5. The excellent courier company services that these people have taken .. Had no idea about any order number that i received from the site. These people told me to track my order through courier company. What do you people think is written on my forehead ?

6. Last advice to craftsvilla... Pls shut down your company and relax. Complacency wont take you anywhere. You feel consumer doesn't has any rights and that you can get away with this faulty system!... You are wrong ! ! !

7. If you still dont give a damn to consumers complaint then theres something known as a consumer court too ! I will definitely be filing a case against you people so that other people like me don't have to go through the torture of paying another 1500 bucks and buying a new dress at the end moment just cuz their order did not arrive !
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    CraftsVilla.com
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    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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    29%
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    303
    CraftsVilla.com Phone
    +91 22 6157 9090
    CraftsVilla.com Address
    Shop No 21, 1st Floor, Centrium, Kandivali East, Lokhandwala Complex, Mumbai, Maharashtra, India - 400101
    View all CraftsVilla.com contact information