[Resolved] CraftsVilla.com — Wrong product delivered

Somendra Bahadur Saxena

from Aligarh, Uttar Pradesh

Address:	244901
Website:	[email protected]

Sir i have placed an order of one saree for my wife and i got the product on[protected] but when i saw the product which is delivered is different from the actual one. after that i call customer care more than 10 times but i did not got any responce. please help me or tell me what i do.
somendra b. saxena
[protected]

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Dec 13, 2016

Complaint marked as Resolved

Nov 05, 2016

Updated by Somendra Bahadur Saxena i already mentioned. please see

Verified Support

Nov 07, 2016

CraftsVilla.com Customer Care's response Hi Somendra,

We're sorry for the experience you've had with us.

Shipment #[protected]

We're getting this checked with our logistics partner and will get back to you at the earliest.

Regards,
Craftsvilla Happiness Team

Verified Support

Nov 11, 2016

CraftsVilla.com Customer Care's response Hi Somendra,

Shipment #[protected]

Apologies!

As per our telephonic conversation with Neelam, request you to please check your registered email inbox and revert on the same email along with the necessary details for a prompt refund process.

Regards,
Craftsvilla Happiness Team