CraftsVilla.com — Wrong product delivered of lesser value. Paid the money.

Address:	Mumbai City, Maharashtra, 400101
Website:	Craftsvilla.com

I had ordered for two suits from crafts villa one was for 1699 and the other was for 2499. They sent me only the order worth 1699 but after paying I opened the package only to discover it was not the suit that I had ordered and this suit was priced for 999 only on their website. The bill stuck to the package had my original order number and description as well. I have written quite a few mails to them but all I get from them is contact seller and return the package. I have contacted the seller via the website called his number provided by crafts villa but no response. How can I send a package when no one is guaranteeing that I will get my money back. Crafts villas customer care number is never reachable and once it does gets connected after the automated message stating that please hold it gets cut. They are not interested in resolving the issue or rectifying the mistake. It's passing the blame game where the customer who is actually giving them the business is being penalised!!!