[Resolved]  CraftsVilla — I didn't get my product but site shows order delivered

Address:	Mumbai City, Maharashtra, 835217
Website:	www.craftsvilla.com

I hv placed order on 16 dec 2016 and it hasn't reached me till date 2 jan 2017. The site previously showed product delivered now it is showing return initiated but i haven't returned it neither have i recieved it. I have called almost 5-6 times n the customer care executives everytime says only one thing "wait for 1-2 days we will solve ur prob" but i dont get any notification and now their cell no is not even reacheable now. This seems a complete fraud. I am highly dissatisfied.