CraftsVilla — Poor dress material

Address:	400101
Website:	www.craftsvilla.com

I recently bought a blue and white embroidered dress material from craftsvilla. When I opened the product I was shocked to see the quality of the product. The image that is displayed on their site and the actual product that we receive is beyond expectation. When I raised return request they have mailed me and said to courier that product to the seller. When all the shipping charges are borne by the customer then why will I spend my penny on courier charges? Craftsvilla has poor return policies as compared to flipkart and other bigger brands. I'm highly disappointed that being a loyal customer I feel I've been cheated. Also they're just ignorant about how to satisfy the customer. Nobody picks up the phone when I call their customer care number. I would appeal to all the customers to never buy anything from craftsvilla as its looting the customer as they can upto a maximum extent.