[Resolved] CraftsVilla — Refund not made | |||||
I bought an Anarkali suit from craftsvilla on Oct 1, order no #[protected] .Product was delivered on Oct 5, 2016. Since the product delivered was not as per the description & the image provided in website, I raised a return order on Oct 6, 2016. Even after raising the return request, no pick up had been done for the product.I have called the craftsvilla around 10 times & had even dropped the mail. Customer care always said that we have escalated the issue & pick up would be done, but till now no pick up had been done. First I was delivered an unsatifactory product & now I have wasting so much money on making call to the customer care. Was this information helpful? | |||||
Dec 20, 2016 Complaint marked as Resolved Verified Support Nov 12, 2016 CraftsVilla.com Customer Care's response Hi Isha, We're extremely sorry for the inconvenience caused to you. Shipment #[protected] We're coordinating with our logistics team regarding your concern and we'll update you at the earliest. Regards, Craftsvilla Happiness Team | |||||
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