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CraftsVilla.com

CraftsVilla — Return and refund of product

Address:Mumbai City, Maharashtra, 400097
Website:Www.craftsvilla.com

I had, ordered lehenga from craftsvilla through order id[protected]. Product was delivered on 26 July 2016. After verifying, I found it defective and is not at all as per my expectations. Right from.next day I am trying to raise the request to return the product and refund money. But the status of delivery of produt is, not yet updated.

The mail sent to their email id is also bounced. I have again sent a mail but not yet received any feedback.

Please look into the matter and arrange to return and refund the amount.
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Comments

The product which I have got is very different from what they have shown.

Reply
Hi Sadhana,

We deeply apologize for the inconvenience caused to you.

Shipment #[protected]

Request you to please check your email inbox, as our representatives have replied on the same.


Regards,
Craftsvilla Happiness Team
Reply
Hi Rajni,

We're extremely sorry for the inconvenience caused.


Please share your order/shipment details for us to further assist you.


Regards,
Craftsvilla Happiness Team
Reply

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    +91 22 6157 9090
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    Shop No 21, 1st Floor, Centrium, Kandivali East, Lokhandwala Complex, Mumbai, Maharashtra, India - 400101
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