CraftsVilla — Wrong product delivery

Address:Mumbai City, Maharashtra, 400093
Website:Craftsvilla

I had purchased a designer semi stitched grey and maroon chudidhar salwar suit (MHONE[protected] ) which I have received today against COD payment of Rs.1349 which includes delivery charges of Rs.150 . On opening the parcel i was shocked to find the dress material to be totally different from what i had order. It turned out to be a pink n black one . If this is the kind of service offered it's sad to say that you will loose all your customers. I humblely request you to look into the matter immediately and send me the original dress material that i had actually ordered . Hoping for your immediate action.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Hi Bindu,

Regret the inconvenience caused.

Hope your issue is resolved. If not than please write us your query at [protected]@craftsvilla.com.


Regards,
Craftsvilla happiness team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    CraftsVilla.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    1161
    Pending
    115
    Resolved
    303
    CraftsVilla.com Phone
    +91 22 6157 9090
    CraftsVilla.com Address
    Shop No 21, 1st Floor, Centrium, Kandivali East, Lokhandwala Complex, Mumbai, Maharashtra, India - 400101
    View all CraftsVilla.com contact information