[Resolved] CraftsVilla.com — No Refund after 4 weeks

purnendu007

from Bengaluru, Karnataka

Address:	560066
Website:	www.craftsvilla.com

I had cancelled an order, on 27th Nov, but no refund has been done till date. I am always told by the call centre that it will be done in 3-4 days. it looks very suspicious now, as no body from the company has ever written an email or communication on the cancellation. It seems that they have run out of cash and now trying to swipe our cards for their own needs. Never ever buy anything from this website. Fraud, bound to go belly up !

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Dec 30, 2016

Complaint marked as Resolved

Verified Support

Nov 28, 2016

CraftsVilla.com Customer Care's response Hi Purnendu,

We deeply apologize for the inconvenience caused to you.

Request you to please help us with your order/shipment number. We'll look into it for you.

Regards,
Craftsvilla Happiness Team

Verified Support

Nov 28, 2016

CraftsVilla.com Customer Care's response Hi Purnendu,

We deeply apologize for the inconvenience caused to you.

Shipment #[protected]

As per our records, we have already initiated the refund for the order amount. Hence, request you to please check with your bank once for the same.

Regards,
Craftsvilla Happiness Team