Craftvilla — Not accepting return request

Address:Mumbai City, Maharashtra, 400101
Website:www.craftsvilla.com

I have ordered one lehenga from craftvilla for Rs 3048 and they are now not accepting the return request. The actual product color is not matching with the color of the product dislayed online. They have chetaed me as a customer.
as I was not at home and couldnt check the product in 7 days so they are not accepting return reuest. Although I had not missed any bills and fully opened the product from packaging.
Craftvilla is such a bad online ordering company, never go for it
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Hi Neha,

Regret the inconvenience caused.

Request you to please help us with your order number. We will get back to you at the earliest. Thank you for your patience and providing us the opportunity to serve you better.


Regards,
Craftsvilla happiness team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    CraftsVilla.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    1161
    Pending
    115
    Resolved
    303
    CraftsVilla.com Phone
    +91 22 6157 9090
    CraftsVilla.com Address
    Shop No 21, 1st Floor, Centrium, Kandivali East, Lokhandwala Complex, Mumbai, Maharashtra, India - 400101
    View all CraftsVilla.com contact information