[Resolved]  ICICI & Syndicate Bank — Unfair, unethical & illegal Practice

Address:Mumbai City, Maharashtra

I had availed credit card, home loan, car loan and personal loan from ICICI Bank, Personal Loan & Credit Card from Syndicate Bank. These loans were repaid before time to the bank. We have payment receipt, foreclosure letter and No dues certificate for the same from both the banks.
I came know that bank have not updated my records in CIBIL CIR report, which I have informed banks and CIBIL.
With Syndicate bank very indecent behaviour been observed, they are following illegal practice.
1) Personal loan was closed in 2006, they have updated my record in 2013.
2) In CIBIL 2011 report there was no outstanding of Credit Card payment and NO remark / status mentioned.
3) In 2013 CIBIL report two different credit cards entry is mentioned with settled remark / status. When contacted bank they gave me outstanding + One Time Settlement and waiver on balance amount.
4) Today also there is two settled remark in CIBIL report and Syndicate Bank is not doing anything.
5) Finally i have decided to close this issue and requested foreclosure letter from Bank, i have received letter from bank and have to pay Rs.1,30,205/- cash including 30% interest.
6) I have paid Rs.1,30,205/- on 26/06/2013 to Syndicate Bank.
7) This whole matter is brought to RBI, CIBIL and Syndicate Bank top management notice, but no buddy is ready to resolve or help.
In due course last 4-6 years my CIBIL score got reduced due to banks mistake and no bank is giving me loan and credit cards. Many loan and credit card application have been rejected further to that my score got again reduced.
Now banks have updated their records in CIBIL CIR report. No buddy is taking ownership CIBIL is not taking ownership since they are not authorised to change/modify data. I am getting very standard answer from CIBIL as follows: (However, it is important to note that each Credit Institution (that chooses to use the CIBIL Trans Union Score) has its own benchmark of the number that constitutes a "good" score. For example, a score of 670 may be an adequate score for some members but be inadequate for others. CIBIL does not recommend what score should be used as a cut-off for loan application eligibility.
The Credit Institution applies its own credit application appraisal techniques in order to determine whether or not to grant credit. CIBIL is not involved in this decision.)
In last 2-3 years i have gone through very rough patch, mental trauma and mental agony. Which affected my health. Since last two year I could not sleep properly nor able to monitor my business. Due to this my physical health is affected, we lost many business, we could not take up new project due to finance issue and so many business loan application got rejected.
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Aug 14, 2020
Complaint marked as Resolved 
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ICICI Credit Card — unethical practice

icicicreditcard no[protected] money paid bycheque no 449308 of andhra bank erode shown as unpaid after two months.Kindly advice me how to proceed legally and claim damage

ICICI Bank Credit Card- Personal Loan — Foreclose - Personal Loan

Hello Team,

I have not satisfied with your service, after the telephonic conversation I have calculated all the things, you are cheating the customer. I want the details about my PLoan status.

I have got the Original Amount: 2, 20, 000/- on 18th of March 2007. In the January Statement is was reflected Balance is 1, 35, 374/- how you told this amount.

Per Month I have paid around 6, 450/- the total amount comes around 1, 48, 350/- then how you told the balance amount is 1, 35, 374/- without giving the details i will never pay single paisa to you.

Note: I will never pay late payment. If you cheat the customer then I will go to consumer court. So don't cheat you customers, send the detailed statement to us otherwise sorry.

I am not interest to cheat others, I want to behave as a genuine customer, let us know if you have any questions, Thank you.

Regards,
Anand
[protected]

credit card & home loan of syndicate bank — regarding my loan

Dear sir,
10 days ago i apply for my HDFC Personal Loan top-up but it was reject due to some Credit Card due of 1.25 lac & due in home loan show onb your CIBIL . but i like to inform you that i don't have any due of 1.25 lac from my any crdit card & my home loan is on my fathers name and it is already regular to bank. i don't know how this problem will come. how you can show 1.25 lac due on credit card when i don't have the same due for any bank pls inform me about m,y problem it will effect my credit. i don't know how the CIBIL is working & from were he got data. it was wroung & from your lapses i have to survive.

Rajendrasingh
[protected]

ICICI Credit Card — Foreclosure and settlement Issue

Sir,
I recived a Bill of 31003.42/- Credict Card Number: [protected], I have issue a check for 32000/- for the same to HSR Layout ICICI bank Bangalore Branch and They have mis placed the check....well in the next bill they have added the latepayment for the same.....I have made serveral Calls to Custmoer care and always they has asked me to do the Min Amount Pay....untill the issue get resolved, but I never heard them back saying that issue can be solved.....

Finally I have asked for the settlement and in 14 Oct 2010, when I did the min amount Pay of 2000/- they have told that you won't recived any calls and do the final settlement of the card by payment in total 31155/- and they will isssue the Lettle for the same....and given me a service request Number: [protected]....

But from the month of November they started again the late payment on the residual Amount I was keep on following.....for that....but no result....,

I have the ICICI salary Account and on 9 Feb they have blocked the amount of 32000/- in the account itself and asking me to clear the fund....

My Question is Do we have to do Settlement each and every Year.......even the Fault is from the Bank side, I am not responsible for loss of Check....But do coustmer has to bear the Charges always.......
Even my Card is not linked with me Bank account even though they have blocked the amount which I have not used its all there Late charges and Interest......

I do have Car Loan from SBI bank and Education Loan from HDFC which is linked as ECS with my Salary Account, Now all of them get affected after blocking 32280/- and my account baleance is showing negative 6433 balance and due to which I am not able to clear my Car and Edu cation laon for Feb Month....


I went to meet the Branch Manager for my Sal Account at BTM Layout Account#[protected]...
But he is also not able to resolve my Issue.....

Can you sugguest what I can do with this problem........


Regards,
Abhay
[protected]
Hi Abhay,

We are sorry to hear about your experience.We have made note of your mobile number.We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Bank Customer Service Team.
Dear Sir,

We are sorry to hear about your experience. Please send us your contact details at [protected]@icicibank.com and our official will get back to you soon to assist you. Kindly refer '4399368' in the subject line.

Regards,
ICICI Bank Customer Service Team.

Lost My Debit Card

Hi sir, I have lost my debit card. My account number is [protected]... Pleas block my card as early as possible... My contact number is [protected] and [protected]

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