[Resolved]  Standard Chartered Bank Customer Service — Customer helpline no help at all

Address:Tamil Nadu

I have a credit card with Standard Chartered Bank. They have a very simple way to provide customer service - Their 1800 numbers are out of saervice or do not exist. Their chennai and other office numbers when you dial asks you everything and passes you through automated options - NEVER CAN U REACH A PERSON TO SPEAK WITH. There is no such option. It either locks you out or you can report if your card is stolen. You cannot ask them about a non existant charge they have made on your card by mistake or even wantedly. May be they do not want you to..Such credit card companies and just show off lip service should not be the case. They can close down their great service in INDIA.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Standard Chartered Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    48%
    Complaints
    1721
    Pending
    0
    Resolved
    778
    Standard Chartered Bank Phone
    +91 11 3940 4444
    +91 11 6601 4444
    Standard Chartered Bank Address
    19, Rajaji Salai, Chennai, Tamil Nadu, India - 600001
    View all Standard Chartered Bank contact information