This Complaint is about your service centre in Margao Goa. Complaints have been raised 7 times, yes SEVEN TIMES and loads of phone calls made. All they say is "Technician will come" and then the complaint is closed. I think you should investigate into whether you should be paying the service centre for complaints falsely closed, this is going to eat into your profits as Atomberg fans have shown exceptional customer service. Purchasing 3 Crompton fans was a mistake I will not repeat.
[protected]/01 Complaint Cancelled 18-Jun-2022 OPERA GRATIA PVT LTD (GOA) [protected]
[protected]/01 Complaint Cancelled 20-Jun-2022 OPERA GRATIA PVT LTD (GOA) [protected]
[protected]/01 Complaint Cancelled 30-Jun-2022 OPERA GRATIA PVT LTD (GOA) [protected]
[protected]/01 Complaint Cancelled 10-Jul-2022 OPERA GRATIA PVT LTD (GOA) [protected]
[protected]/02 Complaint Cancelled 10-Jul-2022 OPERA GRATIA PVT LTD (GOA) [protected]
[protected]/03 Request For Cancellation 10-Jul-2022 OPERA GRATIA PVT LTD (GOA) [protected]
I do not know What "Request for Cancellation" means as the technician has still not arrived. This is causing unwanted stress for my elderly parents. I will be taking this further on Social media, if nothing is done about this ASAP Was this information helpful? |
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