Crompton Greaves / Cgglobal.com — Replacement not received

We have purchased one Crompton 1.5W induction cooktop on 9th December 2021.

The product got the first complaint on 7th Jan 2022) and the service team resolved it after multiple calls.
Again we are getting the issue now.The product is not working from 9th April 2022.

Order Id:OD[protected]
Invoice No:FAHKDP[protected]
Customer Name:Baby George
Address:Kalayil House, Nalunnackal P.O
Vakathanam, Kottayam, Kerala
Contact :[protected]

Product Details
Model Name:ACGIC-INSTSERV1500
Product Serial Number: LEDD1UD033123

Requesting to do the needful to change the product or provide the service to resolve the issue.