[Resolved]  Crompton Greaves / Cgglobal.com — Complaint no.[protected]

Address:Nagpur, Maharashtra, 440030

I have complained on 6 july 2016 regarding the 1 litre
Electrical water heater of crompton greeves on customer care number of company and received complaint no. [protected] intimating that m. K. Sales of nagpur will attend this complaint.
The representative of m. K. Sales contacted me
Telephonically and i explained regarding the broken part of the
Heater. On which the person told me that he will check the
Availability of part and respond. But he did not responded yet.
Meanwhile i contacted on the number of m. K. Sales stating
The complaint no. & details. The person told me that he will check
The complaint and respond but till date no one contacted.
Therefore, i have posted email with the photos of broken
Part to customercare email-id and surprisingly still no response.
The parts of company heater not made available by company in open market so that i could not able to get repaired the heater. Therefore you are requested to look into the matter and do
The needful at the earliest.
Once again i am enclosing herewith the photos of the part
Of the 1 litre electrical water heater of crompton greeves. This part broken n need to be replaced.
Thanking you in anticipation. An early action is appreciated.

D n koturwar
M-[protected]
+2 photos
Was this information helpful?
No (0)
Yes (0)
Oct 13, 2016
Complaint marked as Resolved 
Crompton Greaves / CGGlobal.com customer support has been notified about the posted complaint.
Verified Support
Sep 07, 2016
Crompton Greaves / CGGlobal.com Customer Care's response
Hie!

Sorry for the inconvenience caused.

Hope the issue is resolved.

Else write to our Escalation Desk: consumer.[protected]@crompton.co.in
For registering complaint i) Log onto our Toll Free Number[protected] or,
ii) Online Registration on our website: www.crompton.co.in

Please close the complaint.

Regards,
Crompton Customer Service
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Crompton Greaves / CGGlobal.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    14%
    Complaints
    870
    Pending
    0
    Resolved
    121
    Crompton Greaves / CGGlobal.com Phone
    +91 22 2423 7777 [Registered Office]
    +91 12 4439 2000 [Gurgaon]
    +91 33 2282 9685 [Kolkata]
    Crompton Greaves / CGGlobal.com Address
    CG House, 6th Floor, Dr. Annie Besant Road, Worli, Mumbai, Maharashtra, India - 400030
    View all Crompton Greaves / CGGlobal.com contact information