[Resolved] Crompton Greaves / Cgglobal.com — Complaint no.[protected] | |||
I have complained on 6 july 2016 regarding the 1 litre Electrical water heater of crompton greeves on customer care number of company and received complaint no. [protected] intimating that m. K. Sales of nagpur will attend this complaint. The representative of m. K. Sales contacted me Telephonically and i explained regarding the broken part of the Heater. On which the person told me that he will check the Availability of part and respond. But he did not responded yet. Meanwhile i contacted on the number of m. K. Sales stating The complaint no. & details. The person told me that he will check The complaint and respond but till date no one contacted. Therefore, i have posted email with the photos of broken Part to customercare email-id and surprisingly still no response. The parts of company heater not made available by company in open market so that i could not able to get repaired the heater. Therefore you are requested to look into the matter and do The needful at the earliest. Once again i am enclosing herewith the photos of the part Of the 1 litre electrical water heater of crompton greeves. This part broken n need to be replaced. Thanking you in anticipation. An early action is appreciated. D n koturwar M-[protected] Was this information helpful? | |||
Oct 13, 2016 Complaint marked as Resolved Crompton Greaves / CGGlobal.com customer support has been notified about the posted complaint. Verified Support Sep 07, 2016 Crompton Greaves / CGGlobal.com Customer Care's response Hie!Sorry for the inconvenience caused. Hope the issue is resolved. Else write to our Escalation Desk: consumer.[protected]@crompton.co.in For registering complaint i) Log onto our Toll Free Number[protected] or, ii) Online Registration on our website: www.crompton.co.in Please close the complaint. Regards, Crompton Customer Service | |||
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