D-Mart — For cup and saucer set - on 14th feb 2016

Address:

Mumbai City, Maharashtra, 400705

While choosing the set I asked about the checking the product but he said that product will checked after the payment will done. After payment I asked to check the product then they allow me to check and then I found 1 cup has damaged later they asked me to complaint in customer care cabin. Again one of rep asked me to go up on 3rd floor and take new set. I told them how can i go up and collect new its your responsibility. My question is if I could get product checking on 3rd floor them my time also save I spend 1 hour at D mart for choosing the product and for waiting for the product, pathetic service I get today from the Juinagar D mart representatives. Very much unhappy with the service.