| Address: | Thane, Maharashtra | | Website: | www.dvois.com |
I m resident of Airoli, I have been using Ion Internet from last few months. And this last 30 days has been a hell for me as Service in these days has been worst. If there was any word to describe service then it is not invented yet for their carelessness.
In last 30 Days I have raised 10 complains regarding their service. Still their problems exist. There service for internet has been playing hide and seek. They are giving service for some days and then they are removing it purposely and giving foolish reason such as it was by mistake. I mean who on earth has given them rights to do this. I paying for whole 30 days 24x7 service. That means I should be receiving it.
Their Executives who speak on phone are just hopeless and just not having knowledge of their company itself. Hire good interns who have at least some basic knowledge.
Technician who is just a imaginary person to me has never visited and checked the cable from months. All they have done is saying that he will surely visit this time.
MOST IMPORTANT: They keep on waiting for 15 to 20 mins to talk to customer executive. I mean seriously 20 mins is to much what do they really do this 20 min. Because I have never spoken to them more than 2 min. This shows that how many number of complains are raised day to day. And One more thing You Caller tune SUCKS. Just like your service... you better change it ASAP Was this information helpful? | 
I have paid for 4mbps plan and I m receiving less than 2mbps speed. No Technician, No Service. I just want the owner of this very own company to read this. Whoever you are, Let me tell you, You have recruited The Dumbest people on the planet to run your company. And this is no big surprise, because you yourself are the head of them all.