D-Vois Communications — Landline not working since 2 months

Address:

Bangalore

D-Vois communications is providing the landline connections along with the broad band. I have opted for both the services and paid the annual charges for Land line connection. Now since 2 months my landline is not working and they are not bothered to activate the same and every time the engineer visit and say that they do not have router for landline connection. I have paid the entire year charges and now I am on their mercy to do the connections again. My parents are very senior citizens and unable to use mobile and for the same I opted for land line connection. Request for your interference in solving the issue