D-Vois Communications — Tickets are closed without resolving issues and promised speed is not provided

Thrice I raised the ticket that the speed is very slow. The speed test showed upload speed is zero still there is no resolution to this issue. No engineer turns up for checking the problem. The speed is not as promised. The contact number of he engineer displayed on the support is always switched off.

But while taking money, the connection is disconnected even if there is a delay of single day. This is the problem faced by majority of the nearby customers but nothing happens.