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d2h Complaints & Reviews

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Last updated Apr 15, 2024
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d2h reviews & complaints page 6

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N
Nitindubeytrupti12345
from Dewas, Madhya Pradesh
Sep 7, 2022
Sep 8, 2022
This thread was updated on Sep 8, 2022
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New connection

Address:28 हनुमान मार्ग bhourasa देवास

मेने 27 अगस्त को deh की साइड visit की थी उसके बाद मुझे कॉल आया तो मैने d2h का नई सेटअप बॉक्स with recharge value ham pack के साथ 899 मे बुक किया, मगर उसके बाद मेरे पास कोई भी कॉल इनकी और से नही आया में 15 दिनों...
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Srividhya Suyoj
Sep 5, 2022
Sep 6, 2022
This thread was updated on Sep 6, 2022
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Gross Delay by D2H in sending technicians, paying empty money since 2-3 weeks

I had registered a complaint with D2h, two to three weeks, the exact date will be available in the system but to no avail.
The first technician arranged never arrived and then there was no one. Due to certain reasons, we can only opt for weekend repair service and the next two weeks they kept playing us, last Sunday the excuse was the system was being updated and we can't take complaints.
For the weeks that I was not able to...
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A
Aaysha Shaikh
from Ahmedabad, Gujarat
Sep 4, 2022
Sep 10, 2022
This thread was updated on Sep 10, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Set top Box is not working

Address:1548 opp bagban hall, Three Gate

My customer ID is[protected] in my name Rumanabanu Shaikh. From 3 days there is no signal saw in my TV....
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A
Aarthishallu
from Tiruvallur, Tamil Nadu
Sep 4, 2022
Sep 10, 2022
This thread was updated on Sep 10, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Signal issue

There is no signal connection in our tv for past two days. We have been calling the customer care but no proper response. We would be happy if someone from d2h service comes and look up our problem...
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A
Azrael
from Alappuzha, Kerala
Sep 3, 2022
Sep 6, 2022
This thread was updated on Sep 6, 2022
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Fake offers

I am a customer of videocon d2h since 2015 and because of lack o[censored]sage and busy schedules i decided not to recharge the d2h for next three months till i got this message from d2h. " Dear Customer, recharge ur d2h now & enjoy SS1 HD, SS2 HD, SS Select HD 1 & 2, Sony Ten 1, 2 & 3 HD, SONY SIX HD Channels @ NO EXTRA COST till 31/12/22 " then i was happy that i got a decent offer from you guys which made me recharge for the month even if that...
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P
Prayas Shukla
from New Delhi, Delhi
Sep 3, 2022
Sep 3, 2022
This thread was updated on Sep 3, 2022
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Channels mismatch

Many Channels are mis-match and few are not running...
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S
Surendra Nigam
Aug 30, 2022
Sep 8, 2022
This thread was updated on Sep 8, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Customer ID- 301561710

Address:Loni Ghaziabad

I want to say that you to i have many time complaint logged number No.[protected] on date 28 August 2022 in your customer care, but my problem not short out till that, problem as it is on standing mode. video con customer care team nor supporting neither your technical team, I don't understand why close the complaint with out customer sanctification, you are doing fraud with customer, its not good practice I am also ashamed to write that you...
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B
Bighnarajmandal
Aug 30, 2022
Sep 8, 2022
This thread was updated on Sep 8, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharge done but validity date not updated

My account [protected]. Today I recharge my setupbox but the validity date is not updated it shows previous validity date .I have got only 10days validity after doing 1month of recharge.i have called many times to the customer care but they can't resolve my issue.kindly resolve it as soon as possible...
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V
vinay.k.jain45
from chhatarpur, Madhya Pradesh
Aug 29, 2022
Sep 16, 2022
This thread was updated on Sep 16, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not all FTA channels coming

Not all FTA channels are coming. The customer support telling that this is due to weather condition even when we had clear sky. How come some channels are coming if this is truly due to weather condition. Also many devotional channels are also not coming. We are not getting the service what we are paying for. Customer support always tries to book engineer visit which cost 200 rs....
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S
Aug 29, 2022
Sep 16, 2022
This thread was updated on Sep 16, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defect in Set Top Box

Website:D2H.com

It relates to Customer ID 24794870 of D2H.
I am more than 12 years old customer of D2H and facing this problem since last 6-8 months.
Whenever an electrical switch anywhere in the house is operated/ used the screen of my TV goes blank for a moment. Very often the screen shows a message "Unsupported signal please adjust your device output".
The matter was raised to [protected]@H customer care representative two times. Every time...
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Y
yash pal songkfgjhdh
Aug 28, 2022
Aug 30, 2022
This thread was updated on Aug 30, 2022
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Box light in of

Address:Delhi jahngirpuri 110033 EE block jhugi 143 A
Website:Www.com d2h

Sar hamara setup box nhi chal
Raha hai 2 manths se light problam
A rhi hai...
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S
shaktichauhan23
Aug 28, 2022
Aug 30, 2022
This thread was updated on Aug 30, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

D2H Transfer of balance from one account to another account

Customer ID[[protected]]which got wrongly recharged)
Customer ID[[protected]] correct customer ID )

Transaction ID - [PTM[protected]]
Bank reference no - [BIL/ONL/[protected]/DISH INFRA/20220828]
From - Paytm payments bank via Net banking.
Time - 11:04:11 am
Date :28-Aug-2022

Amount: 963...
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U
Upendra patnaik
from Silvassa, Dadra and Nagar Haveli
Aug 26, 2022
Oct 20, 2022
This thread was updated on Oct 20, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I'm complaining about recharge failed but deduct the amount in bank account

Address:Dadra and Nagar haveli, silvassa - 396230

Date 08/08/2022
I recharge the Videocon d2h set top box. The recharge is failed but deduction the amount in bank account. Amount - 983.

Date 11/08/2022
My set top recharge is finished. You are disconnected the channel.

Date 12/08/2022
I recharge the set top box second time amount - 983...
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A
amiya palai
Aug 24, 2022
Aug 24, 2022
This thread was updated on Aug 24, 2022
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Setup box issue

Address:BATIPARA , DIST, KENDRAPARA

Kindly resolve the issue of setup box. Where power light unable to on...
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E
EMAIL CYBER CAFE
Aug 21, 2022
Sep 16, 2022
This thread was updated on Sep 16, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I purchase new d2h Streambox connection & 6 month subscription by d2h website but till date no installation & nobody contact me.

Address:Dish TV India Ltd. FC - 19, Sector 16A, Film City,Noida, Uttar Pradesh,India. Pin code-201301
Website:www.d2h.com

I purchase new d2h Stream STB connection & 6 month subscription by d2h website by request no. [protected] and paid amount Rs 4702/-, Order ID is HO-081522-RIL-55850 but till date no installation & nobody contact me from d2h. Customer ID or Docket Number is not received. No mail or SMS received. Tollfree said that no record of my purchase & website also show no record of may purchase. No one hear or solved this. Local Dealer not solved the...
+3 photos
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S
Sachin the love my passion*
Aug 21, 2022
Aug 23, 2022
This thread was updated on Aug 23, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not working d2h only add high add only d2h home seen in tv

Address:16, shree ram vihar colony rajagarden jagjeetpur haridwar, Shree ram vihar near हनुमान मंदिर rajagarden

D2h id[protected] channaals not working only add hi add shows ... plz connet to all channals bcoz i have acccount balance 361.75 rs. Some action taken .. thanks...
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H
Harshabh Bindal
Aug 19, 2022
Aug 23, 2022
This thread was updated on Aug 23, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharge in wrong account need reversal

Dear Team, mistakenly I did recharge in wrong account no.[protected] worth rs 165

Screenshot attached belie, kindly refund my amount....
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S
somnath kode
Aug 18, 2022
Sep 16, 2022
This thread was updated on Sep 16, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Few Channel not coming

Address:K-503, Swareet apartment, juhapura,vejlpur Ahmedabad

Dear team
I have called so many time to customer care and nodal officer team but no response
My zee business channel and some other channels are not working.
Today i spoke customer care and he update that systems are working.
For single issue i have to suffer a lot.
Technician visited 3-4 times I payed 800rs for technician visit charges also changed set off box, but no use from second day after complaint...
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S
sadip Mukherjee
Aug 17, 2022
Aug 19, 2022
This thread was updated on Aug 19, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong recharge reversal

Address:Chhotauddepur

Sir I want to inform that on[protected] while rechargeing the Videocon d2h RS 300 .I have wrongly put customer I'd[protected], instead of my right I'd[protected] name Harshidaben jaswa.
Sir I request you to kindly give credit/ transfer of 300 amount to my right customer I'd[protected].

Wrong id[protected]
Amount-300
Transaction id-6117904
Right id[protected]
Name-Harsidaben jaswa
RTN-[protected]...
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V
Vishnu.c
from Kozhikode, Kerala
Aug 15, 2022
Aug 19, 2022
This thread was updated on Aug 19, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

D2h balance transfer - recharge issue

Address:Calicut

Recently I changed my set of box and got new customer id, Unfortunately i recharged fir 3 months to the old ID.
Here my concern is why they are not keeping any interlock to block the recharge o[censored]navailable customer ID.

My request is to transfer the recharged amount to my new ID.

Old ID :[protected]
New ID :[protected]...
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