| Address: | Dhillon Plaza Ambala Chandigarh Expressway Singhpura, Hadbast number 43 Khasra number 670, 671,678,679, Zirakpur, Punjab 140603 | | Website: | www.decathlon.in |
Purchase Cross Trainer Domyos 520 on 04th Oct' 2019 and after 1.5 months i'm facing sound problem while doing exercise. I register the complaint and the Service Advisor "Deepak Kumar" visit my home on 12th Dec' 2019 to check it and after spend 2-3 hours on it, the issue was not fixed and same has been updated in the Job Sheet and he told that he will raise the complaint to their head office.
After 1 month when i ask Deepak to update about my machine, then he gave his senior number "Akshat" and that person told me that this is a new product launch my Decathlon and someone from South Side has also raise this Sound compliant. He suggest me wait some time, so if any other person raise any same complaint then they will replace our machine.
Moreover i was continuously asking about the update from him and didn't get any final result. After Lockdown, when i try to reach "Akshat" again then that person is not picking my phone.
Please help me to resolve my issue, as the products is still under my warranty . Was this information helpful? | 
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