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Delhivery Complaints & Reviews

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Last updated May 9, 2024
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Delhivery reviews & complaints page 8

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B
from Hyderabad, Telangana
Aug 8, 2023
Aug 8, 2023
This thread was updated on Aug 8, 2023
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False claim of Delivery could not be attempted

It's been several times I face the same issue with Delhivery.
I did not get any call, or no one from delivery tried to deliver my order. Now the current status is "Delivery could not be attempted" on 7-Aug. The new delivery date is 9-Aug.
As they are, I know they will repeat the same thing on 9-Aug as again. After which I will be free to take any course of action for the damages I faced due to deliberate and unnecessary delay....
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A
akaranth
from Bengaluru, Karnataka
Aug 7, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pickup Not Done and Falsely Updating Status

Address:Prestige Towers, 6th floor, 99 & 100, Residency Rd, infront of Cash Pharmacy, Shanthala Nagar, Ashok Nagar, Bengaluru, Karnataka - 560025

I ordered trolley bag from flipkart on July 30 2023. I received the order on 1st August 2023. Since the bag was not durable and looked like poor quality issues with handle, I submitted a return request on the same day, i.e on 1st August 2023.

My return request and refund was approved by seller and "Delhivery was the courier partner for pickup.

On 2nd, 3rd and 4th August, I received SMS from "Delhivery" stating...
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T
Theerthanjali
from Ammapettai, Tamil Nadu
Aug 7, 2023
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Woodland backpack with AWB number 415541268651 5

The delhivery tracking site says the pickup of my order is pending since 2 days.
It has not been picked up yet....
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G
gungun130
from Powai, Maharashtra
Aug 5, 2023
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Shipment not delivered till now AWB NO 2827730689196

My shipment by Delhivery courier with AWB NO[protected].

and their delivery agent is updating false status from 3rd Aug 2023 like customer not locate and even today also he has not delivered and he update status delivery cannot attempt.

and i have already log customer care regarding issued the also iam not geeting any up date,

thanks and regards,
Namrta raj
[protected]/[protected]...
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T
tharun51
Aug 5, 2023
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Misplaced of products

There is a return to the merchant. I gave two pairs of shoes to the delivery agent. He didn't say a thing about, how many should be taken. But they return only one pair of shoes to the merchant. After that, I raised many emails, chats, and calls on demand. but they are not replying to issues accordingly. On the website, I said that to give me the proof of submission. but they are not giving it and said to revert to the merchant....
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P
prototype_virus
Aug 5, 2023
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Product received as damaged

AWB[protected]
Damaged product received which I had covered with insurance. The team is not responding and the support number mentioned is unreachable....
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V
Vikram Naik
Aug 3, 2023
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Delayed Shipment and Poor Customer Service

Website:www.delhivery.com

I am writing to express my deep frustration and disappointment with the services provided by Delhivery. I had a shipment with Shipment ID:[protected] that was supposed to be delivered within 24 hours, as assured by the customer support team through Ticket ID: [protected]. However, it has been three days, and my parcel is still undelivered with no valid reason provided for the delay.

The lack of communication and failure...
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A
Ashok Kumar kothari
Aug 3, 2023
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Delivery pending more than 10 days

My shipment ordered my amazon is a gift shipment for my family is pending from last 13 days. The shipment is not moving from a hub from 23rd july. Tracking number [protected] i have already called up customer care of delhivery but nothing changes. No positive response from them....
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K
Kasturi.D13
Aug 1, 2023
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Delayed Delivery from Mumbai to Ahmedabad

I had placed an order with delivery with pickup from Mumbai on 25th July 2023 and delivery address as Ahmedabad, The tracking number is[protected]. Earlier the date of delivery was showing as 29th July 2023. However it reached Ahmedabad one day later, as per transit updates on the app. Ever since then, the delivery is only getting delayed by another day and there is not support from the customer service team either....
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I
Isha2002
from MANDI, Himachal Pradesh
Jul 31, 2023
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Late delivery and no cancellation of delivery after shipment.

Address:Village -Rains, post office basona, tehsil lad bharol

Ordered some products from nyaka on 27th July and expected date for the delivery in Himachal Pradesh was 30-31st July, today is 31st and the package is stil stuck in Bangalore.
I'm have to go out of station within 2-3 days
Even they don't allow cancellation of delivery after shipment.
Delhivery always gives late services, always disappoints the costomer
Now what should I do ?? How long should I wait..??
I...
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Website:www.delhivery.com

I have ordered the candes 350w ctpl90swm 9kg semi automatic washing machine online thorugh moglix shopping site. But when we got our product delivered it was damaged from downside and wiring has many cuts off . The order id of my product is [protected] . Tracking id of delhivery company awb[protected]. I have given video proof on same date of delivered to exchange our product . But it has so many days that our damaged product is not picked...
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S
sky traderss
Jul 22, 2023
Aug 2, 2023
This thread was updated on Aug 2, 2023
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Customer has paid but they are denied that they didn't received any amount

My client has paid 17500/- through the scanner but they are denied to receive any amount...
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S
s12978
from Hyderabad, Telangana
Jul 21, 2023
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Delivery delay for a gift!

My package has been stuck at one place since last 3 days (from[protected] at once place in Hyderabad. I have been calling the company where I placed the order from since last 2 days and they keep saying that the matter has been escalated.

I understand that a few days of delay is not a very big issue - but these were gifts for my sisters who were visiting me after a long time. Now they are leaving within 24 hours and if the...
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R
radha
from Hyderabad, Telangana
Jul 21, 2023
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Ask the buyer to pay Shipping charges

This is order id I got a order in freeup app for my daughter lehanga I don't it was over weight why I should pay overweight charges ask the buyer to pay they have to charges over weight from buyer

Why seller should only pay the overweight charges

Or otherwise ask the buyer to return my product

Delhivery courier service must charge from buyer also...
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R
radha
from Hyderabad, Telangana
Jul 21, 2023
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About fake overweight

I didn't get any mail or message regarding over they are tied withup freeup app to cheat customers in overweight

I want proofs of overweight

Why did they not send email regarding overweight

I want full amount and otherwise tell them to send proofs...
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A
aditi.singhh28
Jul 19, 2023
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Mango Order

My parcel with AWB #[protected] shows the status ‘pickup pending’ since the last 10days. I need delivery ASAP...
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S
SaumyaAg
Jul 17, 2023
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Order is not delivered since 2 weeks

TRACKING ID
[protected]
I have booked a courier on 03 July 2023 from Delhi to Delhi only.
Daily delivery date is getting updated to next day. I waited for many days then finally cancelled it.
Now again same thing happening. daily delivery date is getting updated to next day. There is no customer care number which can tell the real picture.
Its been 2 weeks but i have not received my parcel.
br...
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M
manubi5674
Jul 16, 2023
Jul 17, 2023
This thread was updated on Jul 17, 2023
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Please Re-Schedule My Delivery and Place a Call to me Before Delivering the Order Today Itself

Sir, Kindly Re-Schedule My Order AWB NUMBER : [protected] and Deliver it to me Today Itself as the Delivery Boy Didn't Deliver the Order to me Yesterday Without even Contacting or Placing a call to me Before Delivering the Order.. So, Kindly Deliver My Order Today Itself Without any Further Delays.. Since it is really Urgent....
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B
bhar4321
Jul 16, 2023
Jul 17, 2023
This thread was updated on Jul 17, 2023
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My Order was not Delivered , the Delivery Boy Didn't even Place a Call Before Delivery

Sir, Kindly Re-Schedule My Order AWB NUMBER : [protected] and Deliver it to me Today Itself as the Delivery Boy Didn't Deliver the Order to me Yesterday Without even Contacting or Placing a call to me Before Delivering the Order.. So, Kindly Deliver My Order Today Itself Without any Further Delays.. Since it is really Urgent....
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K
Katyayani gupta
from Mirzapur, Uttar Pradesh
Jul 15, 2023
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Money debited but didn't showed in delivery person's App

Address:Mirzapur

I made a payment of Rs. 2498 to Delhivery through phone pe app and the payment was successful also but the Delhivery person told that he hasn't received the payment on his Delhivery app and it is showing unsuccessful. He then said me to Pay in cash and told that I'll receive the refund within 24 hours. My Delhivery AWB no. is [protected]. I've attached the proof of payment as well....
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