Dewan Housing Finance Corporation [DHFL]

Dewan Housing Finance Corporation [DHFL] — deducting premium due amount before 30 days from ecs

ramakrishhna

from Mumbai, Maharashtra

Address:

KUKATPALLY, 500032

Hi,
I have taken the loan in dhfl and they proceed me to take the insurance policy this dhfl with ecs as a compulsary option for insurance premium also. I accepted and taken the policy also now this is 3rd year the policy premium due date is falls on 31 july 2019. But i got a message that the premium amout will be debited on 1st july 2019. I called dhfl customer care, and other persons in the dhfl office, no one having proper answer for this. Before premium due date they are collecting the amount. Its nearly 30 days. Now i didnt have money for the premium. If ecs got processed it will get bonused for insufficient funds and the bank and dhfl will charge for that. What is the solution for this. If this is the case at the end of my policy if its 10 years dhfl is collecting premuim before 1 month every year. So my policy period will be 11 years. By this we can find how much dhfl is earning. Try to solve this

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Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.

Verified Support

Jul 01, 2019

Dewan Housing Finance Corporation [DHFL] Customer Care's response Dear Ramakrishhna,

We are keen to assist you with your concern. Kindly share with us your email ID, mobile & loan account number so that we can contact you.

Alternatively, you can call us on[protected] or email us at [protected]@dhfl.com.

Regards,
DHFL Team

Jul 01, 2019

Updated by ramakrishhna Hi,
My mail id ramu.[protected]@gmail.com
Mobile number - [protected]
policy id[protected]

Verified Support

Jul 04, 2019

Dewan Housing Finance Corporation [DHFL] Customer Care's response Dear Ramakrishhna,

Request you to re-share your contact number as it is showing protected. Please share the same via message so that it will help us to connect with you soon.

Regards,
DHFL Team

Jul 05, 2019

Updated by ramakrishhna Hi,
My mail id ramu.[protected]@gmail.com
Mobile number - [protected] (nine four nine one four two two eight)
policy id[protected]

deducting the amount before 30days is not correct, request for refund my amount and i will pay on due date

Regards
Ramakrishna