[Resolved]  Dewan Housing Finance Corporation [DHFL] — dhfl cheating on insurance policy

Address:

Mando AMR Tech Park,, Near Oxford College Bommanahalli, Bangalore, Karnataka, 560068

I have taken home loan from dhfl with loan code :00007122 which also includes life insurance policy. I have had not received the insurance policy till date 03 april 2019 evening even though my i took loan by 14th sep 2018. I received the life insurance via courier dated 03 april 2019. I wanted to cancel the policy under "free look cancellation" which says i can return the policy within 15 days after i get the original that which i got on 03 april 2019.

I reported back the same to dhfl and also the dhfl insurance company. They are denying this and telling me that i received the insurance on 19 sept 2018 which is a big fat lie.

I am totally unsatisfied with dhfl. First they stop the loan disbursement even after waiting for 3 months no information on when i will receive my loan amount. Second the insurance policy sends me the original copy after almost 6 months and now they are telling that i cannot get full amount.

I am frustrated with dhfl. I am loosing patience as well as my money (~33k pre-emi + ~35k on insurrance + 20k) on loan transfer which i have to pay to another bank to initiate the loan transfer.