[Resolved]  Dewan Housing Finance Corporation [DHFL] — home loan pre-closing issue

Address:DHFL office Ammerpet, Hyderabad, Hyderabad, Telangana, 500050

One of the most worst and unreliable bank i have ever seen in my life. It's totally waste of money opting this bank as they don't respond or give proper commitment.

I have an existing home loan with dhfl from last feb 2018, and when i want to close it now in aug 2019 - i approached dhfl office in ameerpet, hyderabad, they dont respond properly and give answers recklessly that rbi stopped funding them and they moved all the existing loans to icici bank and the rate of interest from 8.7% gone upto 9.92% in one year. Now when i still want to close the loan they say that i need to check with icici bank and they are not aware of anything else. While talking loan dhfl said there wont be any pre-closure charges but now saying as it moved to icici we dont know what's there policy and they cannot confirm whether icici bank will charge or not.

I never approached icici bank directly to transfer my laon, it dhfl decision to route my laon to icici bank - so why i need to struggle and loose my money in between and even the rate of interest is high and if icici bank is charging any amount for pre-closure then i am at great loss.

Such a # dhfl payments.
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Sep 7, 2019
Complaint marked as Resolved 
Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.
Verified Support
Aug 06, 2019
Dewan Housing Finance Corporation [DHFL] Customer Care's response
Dear Ramakrishna,

We are keen to assist you with your concern. Kindly share with us your email ID, mobile & loan application number so that we can contact you.

Alternatively, you can call us on[protected] or email us at [protected]@dhfl.com.

Regards,
DHFL Team
Verified Support
Aug 06, 2019
Dewan Housing Finance Corporation [DHFL] Customer Care's response
Dear Ramakrishna,

We would like to inform you that we are yet to receive your contact details. Please share the same as it will help us get in touch with you at the earliest.

Regards,
Team DHFL
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    Dewan Housing Finance Corporation [DHFL] Phone
    +91 22 6600 6999
    +91 22 6106 6800
    Dewan Housing Finance Corporation [DHFL] Address
    201, 2nd Floor, Vipul Agora, M G Road, Gurgaon, Haryana, India - 12200
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