[Resolved] DHFL — Request for refund my processing fees. | |||
Dear Sir, In reference to DHFL LOAN APPROVAL - Application No:00933141, this is to inform you that I'm really disappointed with the service you offer the customer who comes for loan. I don't feel like having any relationship with DHFL from now on. I have applied for home loan approximately on 10th of Dec 2013 along with my reason for the loan and gave me all document to Mr. Sunny ([protected]) referred by Mr. Sammir Manchanda ([protected]). I spent almost 30 days for getting all those documents requested by Mr. sammir. after a month Mr. sammir asked me that loan is sanction but it is block by the technical Department due to following reason of “Part of Plot” but give me some time i will sanction your loan. finally After 35 day he said me that your loan could not sanction. He also said me to refund my processing fees. This is really not a good service. I have received only the verbal information regarding loan sanction from the loan agent and so far no sanction letter has been issued by the bank and no disbursement has been done. Please give me a mail or letter also if the loan amount of Rs.20 lac. can't be sanctioned. I would like to request you to refund the amount of Rs. 5, 618.00 that was paid by me through cheque to DHFL as processing fee. The cheque details are as follows: HDFC BANK Cheque No. 427095 Paid to: DHFL Dated: Dec 23, 2013 Amount: Rs. 5, 618.00 Waiting for a satisfactory reply from you. Thanks & Regards, Manish Kumar Mob: +91-[protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
2 Comments | |||
Comments
Dear Mr. Manish,
We shall like to confirm that our local branch has already contacted and resolved the concern to your satisfaction. We hope we have been able to clarify the concern raised by you. Thank you for choosing us as your preferred financiers.
Regards,
DHFL Team.
We shall like to confirm that our local branch has already contacted and resolved the concern to your satisfaction. We hope we have been able to clarify the concern raised by you. Thank you for choosing us as your preferred financiers.
Regards,
DHFL Team.
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+91 22 6600 6999
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201, 2nd Floor, Vipul Agora, M G Road, Gurgaon, Haryana, India - 12200
We have forwarded your query to our customer service team for resolution and they shall revert to you within 72 hours. Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.
Regards,
DHFL Team.