DHL Express India — The person who works in DHL doesnt have the knowledge

Address:Chennai, Tamil Nadu, 600023

I went to Anna nagar, DHL Express to send a courier to Canada ( WES ) . I asked the lady if there is student discount for this. She said " no " . I actually availed this offer a few days before this incident took place in Hyderabad. So I asked her to give me the nearest address for another DHL Express. She gave me. I went there and asked them straight away if there is student discount for the courier I wanted to sent.The person checked her computer and said yes.

Please DHL Express hire people who have thorough knowledge. Unnecessary I had to roam because of the lady in Anna Nagar, Chintamani, Chennai.
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I send some goods to my daughter at Guangzhou on 3/11/16... But till now no progress for the same. They require some documents which we have submitted.. we pay 5000 Rs.for the same & 3000 Rs. for the goods. Now I want the money which I spent...
Thanks.

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