Dish TV — Extra payment of recharge

Address:New Delhi, Delhi

I have a dish tv connection having vc no [protected]. Iam viewing super family pack in the above which cost 220/pm ..but every time when I recharge my vc no i have to pay Rs 250 instead of Rs 220.This cause financial hardship for me.also in this month channel no 121, 218, 574, 581, 591. are stopped.without any information. you are please reqested to look after the matter and provide me neccessary information. lam also planning for consumer court.
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Dear Jugunu,
I am also a Dish TV subscriber and facing a lots of issues. One thing i want to tell you is Dish TV can not stop showing any channel without your permission as per the law. They have to inform you 15 days in advance and offer you a replacement channel of same language and genere and that too if you agree otherwise they have to return your monet for that particular channel. I claimed back Rs.232 from them. This is as per the Law called" THE DIRECT TO HOME BROADCASTING SERVICES (STANDARDS OF QUALITY OF SERVICE AND REDRESSAL OF GRIEVANCES) (AMENDMENT) REGULATIONS, 2009"
Dear Jugunu,

Thanks for voicing your concern. Please be assured that we working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at [protected]@dishtv.in.

Regards,
Online Team
Dish TV

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