[Resolved] Dish TV — In FTA Pack dish tv denying to resolve issue | |||
Dear Sir, I have dish tv connection no- [protected], dish tv offer me for FTA pack. when I activated this pack on my dish recharge from 600 rs. After one week sound problems come.I call to dish customer care they told me your setup box problem. but they denied to replace with same pack. Before offering or recharge FTA pack. Dish tv did not inform me about that if you will get any problem your connection problem not resolved and you have to take a new connection. I have also recharge for al-carte 200 rs. Now my total 800rs worthless. Dish tv reply me this mail given below . Previous messageNext messageBack to messages [protected]@hotmail.com Write To CEO Form No. 41539 Actions [protected]@dishtv.in Add to contacts Attachment[protected] Keep this message at the top of your inbox To: [protected]@hotmail.com [protected]@dishtv.in Outlook.com Active View 1 attachment (0.4 KB) Download ConcernResolutionForm.html (0.4 KB) ConcernResolutionForm.htmlDownload Download as zip Dear Sir/Ma'am, Thank you for writing to DISHTV. We would like to informed to you that we are unable to swap STB as Aapka pack has been activated on your VC so you need to purchase a new connection. In case of any concerns please write to us or call us, we would be glad to be of assistance. We value your association and assure you of our commitment to serve you with a smile. Regards, Abhishek Srivastava Customer service DISHTV Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved DishTV customer support has been notified about the posted complaint. | |||
8 Comments | |||
Comments
Dear Sir,
I have not get any call regarding my issue, I am continue facing this issue and issue has not been resolved. I tried to talk several time
but dish tv care not agree to change setup box with my running pack. why you are making fool to customer. I have FTA pack so u are
not agree to replace my setup box. It is better that you close FTA pack.
Thanks
customer -Afroz
dish tv no-[protected]
I have not get any call regarding my issue, I am continue facing this issue and issue has not been resolved. I tried to talk several time
but dish tv care not agree to change setup box with my running pack. why you are making fool to customer. I have FTA pack so u are
not agree to replace my setup box. It is better that you close FTA pack.
Thanks
customer -Afroz
dish tv no-[protected]
DEAR SIR
MY NAME RAMESH SHARMA MY VC N. [protected] .I HAVE FAT PACK LAST 3Y.BUT MY FAT PACK TIME is over 6 JAN2015 I WANT Continue THIS PACK.SO Plese GIVE ME GIDE
MY NAME RAMESH SHARMA MY VC N. [protected] .I HAVE FAT PACK LAST 3Y.BUT MY FAT PACK TIME is over 6 JAN2015 I WANT Continue THIS PACK.SO Plese GIVE ME GIDE
Dear Sir I am Ramanna My VC No [protected] Please Activate FTA Please guide me
Dear Sir I am Ramanna My VC No [protected] Please Activate FTA Pack Please guide me
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Thanks for voicing your concern. Please be assured that we working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at [protected]@dishtv.in.
Regards,
Online Team
Dish TV