Dish TV India Ltd. — videocon d2h validity of subscription reduced without consent

laklam

from Chennai, Tamil Nadu

Address:

FC - 19, SECTOR 16A, FILM CITY,, Gautam Buddh Nagar, Uttar Pradesh, 201301

I have subscribed to videocon d2h senthamizh package for one year on 23rd aug 18 and have paid the subscription of rs.2300 including installation.

Without any information and without my consent the subscription validity was reduced to feb 19 and the services disconnected.

I am unable to view the package senthamizh which i have subscribed.

I have been sending mails to their customer care elaborating the difficulty faced by me due to their negligence and the inappropriate action taken. No respond received to the mails sent to them till date.

I have complained to videocon and the complaint no provided[protected].

Please take up with videocon and arrange to resolved the issue or refund the amount paid by me

Thanks

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d2h Customer Care

from Delhi, Delhi

Dear Customer (laklam)

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [protected]@d2h.com so that our team can look into your concern.

Regards,
Team d2h