Dish TV — Recharging mistake

Address:

Chennai, Tamil Nadu

Sir, i am r.Venkatakrishnan, having dish tv card no: [protected] had complained yesterday through email about my disgust in getting my recharge amount paid on 13.06.2015 for rs.250/- i recharged my above recharge from singapore shopping center, madipakkam, chennai on 13.06.2015 and by mistake the data card was recharged to [protected] instead of [protected]. I complained the same to your section head mr. Ajay, dish tv office, who in turn paying a deaf ear since last 18 days. The recharge shop had given the transaction id for the amount rs.250/- as srec[protected] and the same was conveyed to mr. Ajay since last 18 days. When i called him yesterday morning, he told me that he will call me back again after 1.00 p.M. Since then, i am getting a busy tone and he is refusing to take my calls. Unfortunately, i had to recharge again a sum of rs.350/- on 24.06.2015 to activate the connection. While checking my account on dish tv, there is no updating or last recharge date. I am deeply hurt with the negligence of your officials and once again request you to take up the matter within 24 hours from now. Failing which, i will be forced to take legal action against your company's negligent officials. Mr. Ajay's telephone no. Is [protected] who is refusing to take my calls. My next step will be that the voice recording conversation with mr.Ajay will be sent to the higher officials without any mercy. Hope you will take immediate action and call me on [protected].