[Resolved]  DishTV — 102 - de- active

Address:600032

My dishtv with the number #[protected] is not working since 21/04/2019. I still have balance in my account and my next recharge is on 04/05/2019. My tv screen is displaying "102 no account balance". I have switched on and switch off the receiver so many times as per the customer care instructions. Customer care is instructing to change the channel to 96. But from this screen i am not able to change my channels.
Kindly do the needful. Kindly rectify the problem and solve it.

Anand Babu S
[protected]
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May 27, 2019
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Verified Support
Apr 25, 2019
DishTV Customer Care's response
Dear Anand,

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV
Verified Support
May 29, 2019
DishTV Customer Care's response
Dear Anand,

We tried contacting you on the number [protected], but we're getting a busy tone. Kindly, share an alternate contact number or you can also contact our customer care at[protected] and [protected]. Moreover, as per complaint no[protected], the case has been sent to the service team for a technician visit.

Regards,
Online Team
DishTV
Complaint comments 

Comments

New registrar mobile number
Aniket Palve's reply, Mar 1, 2019
Selected for channel
DishTV Customer Care's response, Apr 25, 2019
Verified Support
Dear Aniket,

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your concern with your VC number and registered mobile number at write2us@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
DishTV Customer Care's response, May 3, 2019
Verified Support
Dear Aniket,

Information about your complaint is still awaited from you. Please contact us on write2us@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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