[Resolved]  DishTV — 102 error - low balance - vc deactivated (vc#[protected])

Address:

678597

Dear sir/ madam,

I am using dish tv dth service since 2015 (Vc#[protected]) and i haven't faced any major problem till 2019 may. I have recharged my dish tv account on may 6th (Before switch off date) with rs.200. And after 3 days onwards, when stb is powered it comes with 102 error, saying vc is deactivated because of low balance.

When i checked my balance in www.dishtv.in, it says rs.173 is remaining and the switch of date is june 5th 2019.

When i called dish tv customer care, they are forcing me to arrange a paid technician visit and also they are asking to change the stb at additional cost. I feel its kind of prejudice action from dish tv to make additional money.

Last month also, when i called customer care for knowing the details of their 'active services', at that time also they forced to send a technician's visit to fix the alignment. I asked why it is needed as i get all the channels. Then they had no answer.

Kindly request you to resolve this matter at the earliest.

Look forward for your positive reply.

Thanks and regards,
Rijo thomas