[Resolved] DishTV — 102 no account balance problem

Suroni

from Tarikere, Karnataka

Address:

Bidar, Karnataka

My dishtv with the vc number [protected] is not working since 04/06/2019. I still have balance in my account and my next recharge is on 03/10/2019. My tv screen is displaying "102 no account balance". I have switched on and switch off the receiver so many times as per the customer care instructions. Customer care is instructing to change the channel to 96. But from this screen i am not able to change my channels. I am attaching a picture of the tv screen also. Kindly do the needful. Kindly rectify the problem and solve it.

Reards
Suresh Naik

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Jul 19, 2019

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Jun 07, 2019

DishTV Customer Care's response Dear Suresh,

We are sorry for the experience you had. Please share your registered mobile number with us at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

Verified Support

Jun 15, 2019

DishTV Customer Care's response Dear Suresh,

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV