[Resolved]  DishTV — 401.viewing card not found

Address:New Delhi, Delhi, 110046
Website:www.dishtv.in

My name is richard anthony my vc number is [protected]-4 i bought this connection around 1.5 years back and in october i was facing an issue with voice so i got my box changed since then i have beeb facing issue with the box error 401 i was not informed regarding the 3 month warranty of the replaced box today when i spoke to dish tv they told me charge 265rs + 405rs for stb swap its been 4 months i got this box replaced and what i assume the case is that all dish tv dose is give temp working box which work for 3months then stops working this if fraud as per law how ever i have recorded the conversation as a record. This is why dish tv has 26% customer satisfaction.
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Apr 6, 2018
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Verified Support
Feb 26, 2018
DishTV Customer Care's response
Dear Richard Anthony,

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your problem with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
Verified Support
Mar 06, 2018
DishTV Customer Care's response
Dear Richant,

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV
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